Claim Guide#

Guide users through the insurance claim process with step-by-step instructions, document checklists, and timeline expectations. Covers common insurance types: health, life, auto, travel, and property.

When to Use#

• User needs to file an insurance claim
• User asks "how do I claim my insurance?"
• User wants to know what documents are needed for a claim
• User's claim was rejected and they want to know next steps
• User wants to understand claim status or timelines

How to Use#

1. Identify the insurance type (health/life/auto/travel/property)
2. Provide a numbered step-by-step claim process for that type
3. Generate a document checklist specific to the claim type
4. Explain typical processing timelines
5. For rejected claims: explain appeal process and common rejection reasons
6. Provide tips to maximize claim success

Examples#

• "I was in a car accident, how do I file an auto insurance claim?"
• "My luggage was lost on a flight, how do I claim travel insurance?"
• "My health insurance claim was rejected, what can I do?"