客户声音洞察报告智能编写

【客户声音（VoC）洞察分析】基于新奥新智客品运营体系，对客户反馈数据进行全流程分析：自动分类标注（7类需求类型+P0~P3优先级+正负向）、智能空值补足、主题聚类、价值目标匹配、6条示险规则检测、5种闭环状态追踪，输出面向客户/运营/领导层的结构化洞察报告。支持 Excel/CSV 导入，即传即分析。 Voice of Customer (VoC) analysis skill. Automatically classifies feedback by 7 demand types, P0-P3 priority, and sentiment; clusters topics; matches value targets; detects 6 risk alert rules; tracks 5 close-loop states; and generates structured insight reports for customers, operations teams, and leadership. Supports Excel/CSV import. 触发词：分析客户声音、客户反馈分析、VoC分析、整理客户反馈、客户洞察报告、VOC报告、分析评论、分析客户反馈、评价分析。