High-EQ Communication Learning Toolkit (高情商沟通学习工具包)#

An educational multilingual toolkit for understanding communication frameworks from Eastern and Western traditions. Designed for personal growth and self-awareness, not for manipulation or deceptive persuasion.

⚠️ Ethical Use Policy: This toolkit is for learning and self-improvement only. All influence frameworks should be used with transparency, informed consent, and respect for the other party's autonomy. Never use these techniques to deceive, manipulate, or pressure others.

🌐 11 Languages Supported: English · 中文 · 日本語 · 한국어 · Bahasa Melayu · हिन्दी · العربية · Español · Deutsch · Français · Italiano

Core Frameworks (核心框架)#

1. Nonviolent Communication (NVC / 非暴力沟通)#

Marshall Rosenberg's 4-step method:

StepEnglish中文日本語한국어Bahasa Melayu1Observation观察観察관찰Pemerhatian2Feeling感受感情감정Perasaan3Need需要必要필요Keperluan4Request请求要求요청Permintaan

2. Guiguzi Strategy (鬼谷子谋略)#

TacticChineseEnglish揣摩Chuai MoAssess & Empathize权谋Quan MouWeigh Options决策Jue CeGuide Decision捭阖Bai HeOpen & Close

3. Cialdini's Ethical Influence (西奥迪尼伦理影响力)#

🛡️ Guardrails: These principles describe how influence works in practice. Ethical use requires transparency and mutual benefit. Avoid fabricated urgency, false scarcity, or deceptive social proof.

PrincipleEnglish中文日本語ReciprocityGenuine give-first mindset真诚互惠真の互恵CommitmentConsistency through small agreements一致性承诺一貫性コミットメントSocial ProofAuthentic testimonials真实社会认同真の社会的証明AuthorityDemonstrated expertise实证权威実証された権威LikingGenuine rapport building真诚喜好真の好意ScarcityReal limited availability真实稀缺真の希少性

4. Sun Tzu (孙子兵法)#

PrincipleChineseEnglish知彼知己Know yourself & enemyResearch first以正合以奇胜Strategy + surpriseLogic + creativity投之亡地然后存Understand pressure dynamicsSituational awareness上兵伐谋Win through understandingUnderstanding > argument

5. Cognitive Bias Awareness (认知偏差觉察)#

🛡️ Purpose: Understanding these biases helps you recognize when they are used on you and make more informed decisions. This awareness is for self-protection and ethical communication, not for exploiting others.

BiasEnglish中文日本語AnchoringHow initial numbers shape perception锚定效应アンカリングLoss AversionWhy losses feel bigger than gains损失厌恶損失回避BandwagonWhy we follow the crowd从众效应バンドワゴン効果IKEA EffectWhy we overvalue what we build宜家效应IKEA効果

Scenario Scripts (场景话术)#

All 5 frameworks include scenario scripts with examples:

FrameworkScenariosNVCAngry Client, Doubtful Client, Big DecisionGuiguziNegotiation, Persuasion through Empathy, Reading the RoomSun TzuCompetitive Landscape, Strategic Positioning, Reading DynamicsCialdiniEthical Influence, Building Trust, Overcoming ObjectionsBiasesRecognizing Manipulation, Informed Decisions, Self-Awareness

Angry Client / 愤怒客户 / 怒っているクライアント#

StepScriptObservation"I hear you're frustrated about the delay."Feeling"I understand this is really important to you."Need"You need reliability and timely delivery."Request"Can we set up a weekly check-in?"

Doubtful Client / 质疑客户 / 疑っているクライアント#

StepScriptObservation"What you described matches the data."Feeling"It's normal to be skeptical at first."Need"You need proof before committing."Request"Let me show you one specific detail."

Big Decision / 重大抉择 / 大きな選択#

StepScriptObservation"You're at a crossroads with two options."Feeling"This uncertainty is stressful."Need"You need clarity, not more opinions."Request"Let's map out the pros and cons."

CLI Usage#

bash

cd scripts && npm install
node cli.js framework nvc --lang en    # English
node cli.js framework nvc --lang zh    # 中文
node cli.js framework nvc --lang ja    # 日本語
node cli.js framework nvc --lang ko    # 한국어
node cli.js framework nvc --lang ms    # Bahasa Melayu
node cli.js framework nvc --lang hi    # हिन्दी
node cli.js framework nvc --lang ar    # العربية
node cli.js framework nvc --lang es    # Español
node cli.js framework nvc --lang de    # Deutsch
node cli.js framework nvc --lang fr    # Français
node cli.js framework nvc --lang it    # Italiano
node cli.js scenario angry --lang zh   # NVC scenario
node cli.js scenario negotiate --lang ja  # Guiguzi scenario
node cli.js scenario ethical --lang ko    # Cialdini scenario
node cli.js scenario recognize --lang zh  # Biases scenario
node cli.js ethics                       # Show ethical guidelines
node cli.js languages                    # List all languages

Triggers (触发词)#

⚠️ Triggers are scoped to this toolkit's specific frameworks. Generic terms like "communication" or "sales" are intentionally excluded to prevent unintended activation.

• English: NVC, nonviolent communication, Guiguzi, Cialdini, high-EQ communication
• 中文: 非暴力沟通, 鬼谷子, 西奥迪尼, 高情商沟通
• 日本語: NVC, 非暴力コミュニケーション, 鬼谷子, チャルディーニ
• 한국어: 비폭력소통, 귀곡자, 차르디니
• Bahasa Melayu: NVC, komunikasi tanpa kekerasan
• हिन्दी: NVC, बिना हिंसा संवाद
• العربية: تواصل غير عنيف

Ethical Guidelines (伦理准则)#

When using this toolkit, the agent MUST:

1. Transparency: Always disclose that you are applying communication frameworks. Never use influence techniques covertly.
2. Informed Consent: Before suggesting persuasion strategies, confirm the user wants to learn about ethical influence — not manipulation.
3. Autonomy Respect: Frame all suggestions as options, not prescriptions. The other party always has the right to say no.
4. No Deception: Never fabricate urgency, false scarcity, fake testimonials, or artificial social pressure.
5. Mutual Benefit: All communication strategies should aim for outcomes where both parties benefit.

Sources#

• Marshall Rosenberg — Nonviolent Communication (2003)
• Robert Cialdini — Influence: The Psychology of Persuasion (2006)
• 鬼谷子 — 揣摩权谋 (Warring States)
• 孙子 — 孙子兵法 (5th century BC)
• Daniel Kahneman — Thinking, Fast and Slow (2011)