Pages: Shipping / Delivery#
Guides shipping and delivery information page content for e-commerce.
When invoking: On first use, if helpful, open with 1–2 sentences on what this skill covers and why it matters, then provide the main output. On subsequent use or when the user asks to skip, go directly to the main output.
Initial Assessment#
Identify:
- Regions: Domestic, international
- Carriers: Options, costs
- Timelines: Standard, express, cutoff times
Best Practices#
Essential Elements#
ElementPurposeRegionsWhere you ship; restrictionsOptionsStandard, express; costsTimelinesProcessing; delivery estimatesCutoffsOrder-by for same-day, etc.TrackingHow to track ordersIssuesLost, damaged; contact
Content#
- Clear: No ambiguity on costs or times
- Up to date: Reflect current carriers, rates
- FAQ format: Common questions; easy to scan
Placement#
- Footer; checkout; product pages
- Link from cart when relevant
- Outline for shipping page
- Key sections (regions, options, timelines)
- FAQ structure if applicable
- refund-page-generator: Often paired in footer
- faq-page-generator: Shipping questions in FAQ
- legal-page-generator: Sometimes grouped with policies