Conversational AI Assistant#

This skill gives the OpenClaw Greek Accounting system a conversational interface. An accounting assistant can ask questions in plain English, request information about any client, understand what needs doing today, and trigger actions — without needing to know CLI commands, file paths, or Greek regulatory terminology. The assistant handles the translation in both directions: English questions into skill commands, and skill outputs back into clear English answers.

Setup#

bash

export OPENCLAW_DATA_DIR="/data"
which jq || sudo apt install jq

No external credentials required. Provides a natural language query interface that routes questions to other installed skills. Requires the OpenClaw LLM runtime.

Core Philosophy#

• English In, English Out: Every interaction is in English. Greek data — names, addresses, regulatory terms, AFM numbers — is presented in English context without requiring the assistant to understand Greek
• Read First, Act Second: The vast majority of interactions are queries. The assistant surfaces information freely. Actions that change data require the same human confirmation gates as the rest of the system
• Honest About Uncertainty: When data is incomplete, when a calculation has low confidence, or when a question requires professional judgement, the assistant says so clearly rather than guessing
• Skill Orchestration, Not Duplication: The assistant does not reimplement any skill logic. It calls the appropriate skills, collects their outputs, and presents them coherently. It is a translation layer, not a processing layer
• Context Awareness: Within a conversation session, the assistant remembers what has been discussed. If an assistant asks about a client and then asks a follow-up question, the assistant resolves the reference without requiring the AFM to be repeated
• Professional Tone: Responses are clear, concise, and professional — appropriate for an accounting firm environment. No unnecessary hedging, no excessive caveats, no waffle
• Scope Awareness: The assistant knows what it can and cannot do. It does not attempt to answer questions outside its data — it directs the user to the right place instead

---

OpenClaw Commands#

Starting a Conversation#

bash

# Start an interactive session
openclaw chat start --user "maria.g"
openclaw chat start --user "maria.g" --client-context EL123456789   # pre-load a client
openclaw chat start --user "maria.g" --mode voice                    # voice-optimised brevity

# Single-turn query (no session)
openclaw chat ask --user "maria.g" --query "What VAT returns are due this week?"
openclaw chat ask --user "maria.g" --query "Show me Alpha Trading's compliance status"

# Session management
openclaw chat history --user "maria.g" --last 10-sessions
openclaw chat resume --user "maria.g" --session-id S20260218-001
openclaw chat end --session-id S20260218-001 --save-summary

Query Mode — Information Retrieval#

bash

# Client queries
openclaw chat ask --query "What documents are we still waiting on from Beta Services?"
openclaw chat ask --query "When did we last file VAT for EL123456789?"
openclaw chat ask --query "Which clients have compliance gaps right now?"
openclaw chat ask --query "How many active clients do we have in the retail sector?"

# Deadline queries
openclaw chat ask --query "What's due this week across all clients?"
openclaw chat ask --query "Is there anything overdue?"
openclaw chat ask --query "When is the next EFKA deadline for Alpha Trading?"
openclaw chat ask --query "What are the VAT deadlines for February?"

# Compliance queries
openclaw chat ask --query "Has Alpha Trading's VAT return been submitted for January?"
openclaw chat ask --query "Are there any clients with overdue filings?"
openclaw chat ask --query "What AADE notifications have come in this week?"

# Financial queries
openclaw chat ask --query "What was Alpha Trading's VAT liability last month?"
openclaw chat ask --query "How many employees does Beta Services have registered with EFKA?"
openclaw chat ask --query "What bank statements are still unprocessed?"

Action Mode — Triggering Workflows#

bash

# Initiate actions (assistant prepares, human confirms)
openclaw chat do --user "maria.g" --action "process this month's documents for Alpha Trading"
openclaw chat do --user "maria.g" --action "prepare VAT return for EL123456789 for January 2026"
openclaw chat do --user "maria.g" --action "run the morning check"
openclaw chat do --user "maria.g" --action "send me a summary of what needs doing today"

# Draft requests (produces output for review, never submits automatically)
openclaw chat draft --user "maria.g" --type "document-request" --client EL123456789 --missing "bank statements October 2025"
openclaw chat draft --user "maria.g" --type "deadline-reminder" --client EL123456789 --deadline "VAT 2026-02-25"

Explanation Mode — Understanding Greek Accounting#

bash

# Explain regulatory concepts in plain English
openclaw chat explain --topic "what is myDATA"
openclaw chat explain --topic "VAT return deadlines Greece"
openclaw chat explain --topic "EFKA contribution categories"
openclaw chat explain --topic "what does E1 form mean"
openclaw chat explain --client EL123456789 --topic "why is their VAT liability high this month"

# Explain system status
openclaw chat explain --topic "what happened during last night's processing"
openclaw chat explain --topic "why is this document flagged for review"

---

Conversation Design#

Intent Recognition#

The assistant maps natural language to one of five intent types, then routes accordingly:

yaml

Intent_Types:

  query_client:
    triggers: ["tell me about", "what's the status of", "show me", "how is", "what does X owe"]
    routes_to: "openclaw clients view + openclaw dashboard client-overview"
    requires_auth: "check-access --action view_client"

  query_deadline:
    triggers: ["what's due", "when is", "any deadlines", "overdue", "upcoming"]
    routes_to: "openclaw deadline check + openclaw dashboard deadlines"
    requires_auth: "read-only, no check needed"

  query_compliance:
    triggers: ["has X been filed", "what's been submitted", "compliance status", "any gaps"]
    routes_to: "openclaw clients compliance-history + openclaw dashboard compliance-check"
    requires_auth: "check-access --action view_compliance"

  trigger_action:
    triggers: ["process", "prepare", "run", "do", "start", "generate"]
    routes_to: "openclaw greek [relevant workflow command]"
    requires_auth: "check-access --action [relevant action]"
    note: "Always shows what will happen before doing it. Government submissions always require explicit confirmation."

  explain_concept:
    triggers: ["what is", "explain", "what does X mean", "why", "how does"]
    routes_to: "internal knowledge base + openclaw aade status-check if regulatory"
    requires_auth: "none"

Context Resolution#

Within a session, the assistant tracks references so assistants do not need to repeat themselves:

yaml

Context_Tracking:
  active_client:
    example_exchange:
      user: "Tell me about Alpha Trading"
      assistant: "[loads EL123456789 context]"
      user: "When did they last file VAT?"
      assistant: "[resolves 'they' to Alpha Trading — no need to repeat AFM]"

  active_period:
    example_exchange:
      user: "What's due in February?"
      assistant: "[loads February 2026 deadline context]"
      user: "Are there any that are already overdue?"
      assistant: "[resolves 'any' to February deadlines already loaded]"

  active_task:
    example_exchange:
      user: "Prepare the VAT return for Alpha Trading for January"
      assistant: "[prepares return, shows summary]"
      user: "Looks good, submit it"
      assistant: "[resolves 'it' to the prepared VAT return — shows confirmation gate]"

  context_reset:
    trigger: "New client or topic introduced explicitly"
    example: "Actually, let's look at Beta Services instead" → context switches

Response Format#

Responses are calibrated to what the assistant actually needs:

yaml

Response_Principles:

  brevity_first:
    rule: "Answer the question asked. Do not volunteer unrequested information."
    example_good: "Alpha Trading's January VAT return was submitted on 24/01/2026. Reference: ΑΑΔ-2026-001234."
    example_bad: "Alpha Trading (EL123456789) is an active client in the retail sector. Their January 2026 VAT return was submitted on 24/01/2026 with reference number ΑΑΔ-2026-001234. The VAT amount was €2,340.00. They are currently compliant with all AADE requirements and their next deadline is..."

  escalate_urgency:
    rule: "Lead with anything urgent. Background information follows."
    example: "⚠️ Alpha Trading has a VAT return due tomorrow (25/02/2026) — not yet submitted. [then: here is what's needed to proceed]"

  numbers_in_context:
    rule: "Financial figures always include period and currency. Never bare numbers."
    example_good: "VAT liability for January 2026: €3,420.00"
    example_bad: "VAT is 3420"

  greek_data_handling:
    rule: "Greek names, addresses and terms are presented as-is in responses. The assistant does not transliterate or translate Greek proper nouns."
    example: "The registered address is Οδός Αθηνών 45, Αθήνα 10431"

  uncertainty_explicit:
    rule: "If data is incomplete, a calculation has low confidence, or a question requires professional judgement, say so directly."
    example: "I can see invoices for October but the bank statements for that period haven't been imported yet — the reconciliation figure may be incomplete."

  action_transparency:
    rule: "Before triggering any action, state what will happen and what skills will be called."
    example: "I'll prepare the January VAT return for Alpha Trading. This will call openclaw compliance vat-return --client EL123456789 --period 2026-01 --prepare. The result will be shown for your review before anything is submitted. Proceed?"

---

Skill Integration Map#

The assistant calls other skills but never writes data directly. All reads are its own; all writes go through the meta-skill's orchestration layer.

yaml

Skill_Access_Map:

  read_freely:
    - openclaw clients view / list / search / compliance-history / doc-list / notes-view
    - openclaw deadline check (all variants)
    - openclaw dashboard morning-briefing / client-overview / portfolio-summary / compliance-check
    - openclaw aade status-check / deadline-changes
    - openclaw efka compliance-check / generate-reports
    - openclaw banking cashflow-analysis (read-only reporting)
    - openclaw auth check-access (to verify own permissions)

  read_with_auth_check:
    - openclaw clients view --full-profile     (requires view_financials permission)
    - openclaw banking reconciliation reports  (requires view_banking permission)
    - openclaw auth audit-report               (requires senior_accountant role)

  trigger_via_meta_skill:
    - Any openclaw greek [workflow] command
    - Always shows intent + expected outcome to user before calling
    - Government submissions always pause at confirmation gate

  never_calls_directly:
    - openclaw compliance [submit]   → always via meta-skill
    - openclaw efka submit-*         → always via meta-skill
    - openclaw clients [add/update/delete]  → always via meta-skill
    - openclaw auth user-*           → always via meta-skill
    - Any --submit or --send flag    → always via meta-skill

---

Sample Conversations#

Morning Briefing Query#

text

Assistant: What do I need to do today?

Chat: Good morning. Here's today's picture:

URGENT (needs action today):
• Alpha Trading — VAT return due tomorrow, 25/02/2026. Not yet submitted.
  Documents look complete. Ready to prepare when you are.

PENDING (no deadline pressure today):
• 3 documents in OCR queue from yesterday — invoices for Beta Services
• Gamma Constructions — bank statements for January still missing

GOVERNMENT SYSTEMS: All operational (AADE ✅ EFKA ✅ myDATA ✅)

Want me to start with Alpha Trading's VAT return?

Client Status Query#

text

Assistant: How is Gamma Constructions doing compliance-wise?

Chat: Gamma Constructions (EL555444333) — compliance overview:

FILED AND UP TO DATE:
• VAT — January 2026 ✅ submitted 22/01/2026
• EFKA — January 2026 ✅ submitted 19/01/2026

OUTSTANDING:
• January bank statements — not yet imported. Reconciliation for January
  cannot be completed until these arrive.
• Corporate tax 2025 — preparation not yet started. Due: 30/06/2026.

NEXT DEADLINE: VAT February 2026 — due 25/03/2026 (33 days)

Missing bank statements are the only current issue. Want me to draft a
document request to send to the client?

Action Trigger with Confirmation#

text

Assistant: Prepare and submit Alpha Trading's January VAT return.

Chat: I'll prepare the January VAT return for Alpha Trading first and
show you the details before anything is submitted.

Calling: openclaw compliance vat-return --client EL123456789 --period 2026-01 --prepare

--- VAT RETURN SUMMARY — Alpha Trading AE (EL123456789) ---
Period: January 2026
Output VAT (sales):     €8,420.00
Input VAT (purchases): −€5,080.00
Net VAT payable:         €3,340.00
Payment deadline:        25/02/2026
Filing reference:        [will be assigned on submission]

⚠️ SUBMISSION REQUIRES YOUR CONFIRMATION
Type YES to submit this return to AADE, or NO to cancel.

Explanation Query#

text

Assistant: What is myDATA and why does it matter for our clients?

Chat: myDATA (My Digital Accounting and Tax Application) is the Greek
government's mandatory digital bookkeeping platform, operated by AADE.

What it requires: All Greek businesses must transmit every invoice and
expense document to myDATA in real-time (or within a short window). AADE
uses this to cross-reference VAT returns and detect discrepancies.

Why it matters for your clients:
- Every invoice we process for a business client needs to be transmitted
  to myDATA — this happens automatically when we run their monthly cycle
- If a transmission is rejected, the client's VAT return cannot be filed
  until it's resolved
- Late or missing transmissions attract penalties

Current status: myDATA system is operational.
Last check: today 09:14. All pending transmissions for your clients are up to date.

Uncertainty Response#

text

Assistant: What is Alpha Trading's profit for Q4 2025?

Chat: I can see Alpha Trading's VAT data and bank reconciliation for Q4 2025,
but I don't have full P&L data to give you a reliable profit figure — that
would require a proper financial statement which has not been generated for
that period yet.

What I can tell you right now:
- Total invoiced income (Q4 2025): EUR 47,320.00 (from myDATA records)
- Total expense invoices processed (Q4 2025): EUR 31,840.00
- Rough gross margin: ~EUR 15,480 — but this excludes payroll, depreciation,
  bank charges, and other costs not captured in invoice data.

For an accurate P&L, this will be possible once the greek-financial-statements
skill is available (Phase 3B). Would the rough figures above be useful for now?

---

Scope Boundaries#

What the assistant can do and what it redirects elsewhere:

yaml

Within_Scope:
  - Any query about client data, compliance status, deadlines, filings
  - Explaining Greek accounting and tax concepts in plain English
  - Triggering any openclaw greek workflow command (with confirmation)
  - Drafting document request text (for human review before sending)
  - Morning briefings, daily summaries, portfolio overviews
  - Answering "what should I do next?" based on current system state
  - Translating skill output into plain English explanations

Out_Of_Scope__Redirect:
  - Professional accounting advice: "This is a question for the senior accountant"
  - Legal interpretations of Greek tax law: "Please consult the senior accountant or a tax lawyer"
  - Calculations the system does not have data for: States what is missing explicitly
  - Anything requiring government system credentials: Routed through meta-skill only
  - User administration: "Use openclaw auth directly or ask your administrator"

Never_Does:
  - Guess when data is incomplete — always states what is missing
  - Submit anything to a government system without explicit confirmation
  - Write to /data/clients/ directly — all writes via meta-skill
  - Fabricate reference numbers, dates, or financial figures
  - Provide definitive advice on tax planning or regulatory interpretation

---

File System#

yaml

Chat_File_Structure:
  sessions:
    - /data/system/chat-sessions/{username}/{YYYY-MM-DD}_{session-id}.json
    note: "Session logs retained for 30 days then purged unless explicitly saved"

  saved_summaries:
    - /data/reports/daily/{YYYY-MM-DD}_chat-summary-{username}.txt
    note: "End-of-session summaries saved when --save-summary flag used"

  context_cache:
    - /data/system/chat-context/{username}/active-context.json
    note: "Active session context — cleared on session end"

  reads_from:
    - /data/clients/           # via openclaw clients commands
    - /data/dashboard/state/   # via openclaw dashboard commands
    - /data/compliance/        # via openclaw compliance status commands
    - /data/efka/              # via openclaw efka report commands
    - /data/banking/           # via openclaw banking report commands
    - /data/incoming/          # queue status only

  never_writes_to:
    - /data/clients/           # client-data-management skill only
    - /data/compliance/        # greek-compliance-aade skill only
    - /data/auth/              # user-authentication-system skill only

---

Integration with Phase 3B#

The conversational assistant grows with the system. When Phase 3B skills are added, it gains new capabilities without structural changes:

yaml

Phase_3B_Integration:

  greek-financial-statements (Skill 15):
    new_queries_enabled:
      - "What is Alpha Trading's P&L for Q4 2025?"
      - "Generate a balance sheet for EL123456789 as of December 2025"
      - "How does this month's income compare to last year?"
    new_commands:
      - openclaw statements generate (read result, present in English)

  client-communication-engine (Skill 16):
    new_actions_enabled:
      - "Draft a document request letter to Alpha Trading"
      - "Write a submission confirmation for the January VAT return"
      - "Send a deadline reminder to all clients with VAT due this week"
    new_commands:
      - openclaw comms draft (generate draft for human review)
      - openclaw comms send (after human approval)

  system-integrity-and-backup (Skill 17):
    new_queries_enabled:
      - "When was the last backup?"
      - "Is the system data integrity OK?"
    note: "Read-only status queries only — no backup management via chat"

  analytics-and-advisory-intelligence (Skill 18):
    new_queries_enabled:
      - "Which clients should I be watching heading into Q2?"
      - "Are there any unusual patterns in Alpha Trading's expenses?"
      - "Which of my clients is at highest compliance risk right now?"
    new_commands:
      - openclaw analytics client-risk (read and present)
      - openclaw analytics anomaly-report (read and present)

---

Error Handling#

yaml

Error_Responses:

  skill_unavailable:
    response: "I cannot reach the [skill-name] skill right now. I will note this in the session log. In the meantime, you can check [alternative] directly."

  permission_denied:
    response: "You do not have permission to view that information. If you think this is wrong, ask your administrator to check your access settings."

  data_not_found:
    response: "I could not find [X] in the system. Either it does not exist yet, or it may be under a different name or AFM. Can you confirm the client details?"

  ambiguous_query:
    response: "I want to make sure I answer the right question — did you mean [option A] or [option B]?"

  action_too_broad:
    response: "That would affect multiple clients or a large amount of data. Can you be more specific about which client or period you mean?"

---

Success Metrics#

A successful deployment of the conversational assistant should achieve:

• Assistants can get answers to 90%+ of daily queries without using CLI commands
• Zero accidental government submissions — confirmation gate respected in every session
• Response time under 5 seconds for standard queries
• Correct intent recognition for naturally phrased questions 95%+ of the time
• All responses in professional English regardless of underlying Greek data
• Session context maintained — assistants never need to repeat the client name mid-conversation
• Honest uncertainty handling — the assistant never fabricates data it does not have

Remember: This skill is the face of the system for accounting assistants. Every interaction should feel like talking to a knowledgeable colleague who has instant access to all the firm's client data — not like using a search interface or filling in a form.